As we constantly strive to improve all aspects of our business, we would really appreciate your comments. Please complete this Customer Feedback form - it should only take you a few seconds and it is completely anonymous. |
RE: Our Information Pages: |
Have your Ordered products from us before? | |
Did you use the Nutritional Info. links found at the top of most product pages? | |
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If you did, were they useful? | |
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How informative is our web site? | |
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Did you find what you were looking for? | |
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- How did you find our web site? (e.g. via a search engine, friends referral, magazine article etc.) | |
- If via a Search Engine, what did you type for the search? (e.g. herbal supplements, weight loss products etc.) | |
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RE: Our Products: |
Were you able to see and hear our website host, Merlin (he appears on some product pages but is not visible in all browsers) ?
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If Merlin did appear on some web pages to you, how did you find his presence? | |
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Are the Product pages informative enough? (By Law, we are not allowed to supply more information as supplements are them considered drugs - yes, we know it is pathetic!) | |
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How did you find our Product prices? (Taking into account how concentrated & complex most of our product formulations are). | |
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Were you looking for a specific product or product type? | |
Did you find a product or product type that you were looking for? | |
If you didn't find it, what were you looking for? | |
Did you read the Customer Comments Pages? | |
Did you read the External Ingredients Information Links on ingredients (found at the bottom of most product pages)? | |
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Which other supplements do you normally use? | |
How often do you use supplements? | |
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- We know this is a difficult question: Is there any particular reason(s) why you chose to buy our products over our competitors? | |
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RE: Placing an Order: |
Are our Ordering Options easy to follow? | |
Is our Shopping Cart easy to navigate & to place an order? | |
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If not, how can we make it simpler for you? | |
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RE: Our Web Site: |
Did all our pages show up correctly in your browser? | |
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Which Internet Browser are you using? | |
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Is our web site design pleasing to the eye? | |
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Is our web site easy to navigate? | |
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How fast do our pages load up? | |
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In your opinion, how can we improve our web site / web page design? | |
Would you recommend us to others? | |
Any other comments or suggestions you wish to make. (we are trying to make our site as user friendly as possible) | |
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