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Important Info.
Important Info Pg.2
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As we constantly strive to improve all aspects of our business, we would really appreciate your comments.
Please complete this Customer Feedback form - it should only take you a few seconds and it is completely anonymous.

RE: Our Information Pages:

Have your Ordered products from us before?

Did you use the Nutritional Info. links found at the top of most product pages?

If you did, were they useful?

How informative is our web site?

Did you find what you were looking for?

- How did you find our web site?
(e.g. via a search engine, friends referral, magazine article etc.)

- If via a Search Engine, what did you type for the search?
(e.g. herbal supplements, weight loss products etc.)

 

RE: Our Products:

Were you able to see and hear our website host, Merlin (he appears on some product pages but is not visible in all browsers) ?

If Merlin did appear on some web pages to you, how did you find his presence?

Are the Product pages informative enough?
(By Law, we are not allowed to supply more information as supplements are them considered drugs - yes, we know it is pathetic!)

How did you find our Product prices?
(Taking into account how concentrated & complex most of our product formulations are).

Were you looking for a specific product or product type?

Did you find a product or product type that you were looking for?

If you didn't find it, what were you looking for?

Did you read the Customer Comments Pages?

Did you read the External Ingredients Information Links on ingredients (found at the bottom of most product pages)?

Which other supplements do you normally use?

How often do you use supplements?

- We know this is a difficult question:
Is there any particular reason(s) why you chose to buy our products over our competitors?

 

RE: Placing an Order:

Are our Ordering Options easy to follow?

Is our Shopping Cart easy to navigate & to place an order?

If not, how can we make it simpler for you?

 

RE: Our Web Site:

Did all our pages show up correctly in your browser?

Which Internet Browser are you using?

Is our web site design pleasing to the eye?

Is our web site easy to navigate?

How fast do our pages load up?

In your opinion, how can we improve our web site / web page design?

Would you recommend us to others?

Any other comments or suggestions you wish to make.
(we are trying to make our site as user friendly as possible)